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Terms and conditions

This page contains the terms and conditions for purchasing from our online shop.

 

CONSENT

Please read carefully before purchasing products from us. By purchasing our products, you indicate that you accept and consent to these terms and conditions and our privacy policy.

These Terms and Conditions and the Privacy Policy may change from time to time without notice, and Monet Botanics recommends that you check periodically for any possible changes.


INFORMATION ABOUT US

www.monetbotanics.com is a site operated by Monet Botanics ("We"); they are a registered self employed in Spain.


PRODUCT DESCRIPTIONS

All products are shown as accurately as possible on this website. All images and materials relating to the products shown on this website are for illustrative purposes only. However, because each product is individually handmade and created with natural ingredients, variations such as a slight colour change may occur and may also vary depending on your computer settings.

MONET BOTANICS is subject to changes of any kind or discontinuation of its products without prior notice, affecting both their characteristics and price, but in any case the conditions of sale in force at the time of purchase will continue to apply. Each product will have a data file specifying its characteristics, how to use it, ingredients and related products. We undertake to maintain a stock of all products displayed on the website. In addition, we will take reasonable care to ensure that all details, descriptions and images of products displayed in our shop are complete, reliable, up to date and error-free. The products described on the website and any samples thereof that may be sent to the customer are for personal use only. Customers may not sell or resell such products and samples. We reserve the right to cancel or reduce the quantity of products or samples to be delivered to the customer if this represents a breach of these Terms and Conditions.


RELIANCE ON PUBLISHED INFORMATION AND DISCLAIMER

The materials contained in our site are provided for general information purposes only and are not intended to be or constitute legal or other professional advice and should not be relied upon as such. We accept no liability for any loss which may arise from accessing or relying on the information on this site and to the extent permitted by English law, we exclude all liability for any direct or indirect loss or damage arising from your use of this site..


PRIVACY POLICY

When MONET BOTANICS receives personal information through the "Contact Us" form, we will not use the information for any purpose other than to respond to customer enquiries. Customer information is only collected when an order is placed and MONET BOTANICS will only provide certain order, delivery address and product information to our international carriers and they in turn may pass this information to customs authorities to facilitate customs clearance and comply with local laws. After an order is placed, we add your details to our database and may send you an occasional newsletter. We do not store credit or debit card numbers.


ELIGIBILITY

You must be 18 years of age or older to use or register with MONET BOTANICS. If you are under 18, your parent or guardian must consent to the Privacy Policy and Terms and Conditions of this website before registering or using MONET BOTANICS services.


PRICES

All prices in the online shop include VAT and the currency options are Euro (EUR).


PAYMENT

Payments will be made by credit card.

All products remain the property of MONET BOTANICS until full payment is made. The applicable prices are established on the date you place your order. Final shipping costs and payment fees are specified in the checkout process before confirming the purchase. MONET BOTANICS reserves the right to refuse any payment deemed fraudulent and to exercise its legal remedies if a payment dispute arises through your credit card provider. If your credit card provider rejects a payment when due, MONET BOTANICS at its discretion may delay or cancel the delivery of any order you have placed.

All transfers made through MONET BOTANICS are handled and processed through dedicated third party gateways to ensure their protection. Card information is not stored and all card information is handled with SSL encryption. Please read the terms and conditions of the payment gateway chosen for the transaction as they are responsible for the transactions made.

At the time of payment, you must indicate your preferred method of payment. Upon receipt of your order, you will be invoiced for your order, including freight costs. If you nominated a credit card as your preferred method of payment, you will be charged for your order.

MONET BOTANICS will verify the credit card information you submit and inform you that your payment has been accepted. You must submit to MONET BOTANICS such information as may be reasonably requested for authorization and verification of your credit card purchases.

MONET BOTANICS will deliver the products only after payment has been credited to the specific MONET BOTANICS bank account.

MONET BOTANICS has the right to set off and deduct from any refund due to you, at any time, all sums owed to MONET BOTANICS. If your account is placed in collection, MONET BOTANICS shall be entitled to claim all reasonable expenses for collection, including legal fees incurred.


COPYRIGHT

This site is owned and operated by MONET BOTANICS. All content, including photographs, images, designs, written and other content, is copyrighted by MONET BOTANICS. Reproduction of any content is prohibited without the consent of MONET BOTANICS. This site and its contents are for personal use only.